Testimoniales de Clientes

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Google Apr 18, 2024

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DealerRater Apr 18, 2024

Had a tough repair that multiple techs couldn't figure out but Willie and his team were able to make this Ford Edge work.

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Google Apr 16, 2024

In and out for a recall

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Google Apr 15, 2024

Very professional. I like that they have pick up and drop off service. They even washed my car before they brought it back to me! I will definitely be bringing my cars here again.

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Google Apr 15, 2024

Thank you for making the process so simple. Shout out to Antonio to spend extra time answering all our questions and staying on late to wrap up all the logistics. Highly reccomend this dealership.

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Google Apr 13, 2024

The free valet is good and convenient

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Google Apr 13, 2024

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Google Apr 10, 2024

The online appointment process is much better than it was a year ago. The service experience was good. I was greeted when I pulled up and was helped soon afterwards. I was contacted when my car was done and the check out was easy. My only issue is the quality of the service I received. I paid for a realignment but it doesn’t feel like it has been done. It makes my question whether or not it was done.

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Google Apr 10, 2024

Nice and easy. Had a recall on my truck and the mobil service came and did it in my driveway

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Google Apr 10, 2024

Professional and friendly. I will certainly do business with them again.

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Google Apr 7, 2024

Everything was easy. No dealer mark up if an order is placed

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Google Apr 6, 2024

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Google Apr 2, 2024

I have purchased 15 vehicles from this dealership over my lifetime. The people there from the owner, sales manager, service manager, service advisors are top notch professionals. If I ever have a problem it is addressed immediately and corrected to my satisfaction. If I ever needed to purchase another vehicle it would be from the Ford Store in the city of San Leandro.

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Google Apr 1, 2024

Had a couple of recalls perform and had to take it back.left some bolts loose but still a great place to have your vehicle service.I know this business we are humans thanks for rhe service.

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DealerRater Apr 1, 2024

The service here is top-notch so far! The picker picked up my truck and delivered it on time after it was done, as promised.

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Google Mar 31, 2024

This time I had a very good experience at San Leandro ford store due to Simon! Simon took very good care of me. He had me in and out less than 2 hrs. Even with the last minute request. Thank you Simon for a great experience at San Leandro ford store

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Google Mar 31, 2024

Excellent and fast same day service

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Google Mar 29, 2024

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Google Mar 27, 2024

(Translated by Google) Good service, fast and efficient (Original) Buen servicio, rápido y eficiente

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Google Mar 25, 2024

On time always just one call a way.

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Google Mar 24, 2024

Always excellent service from Billy

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Google Mar 23, 2024

The best experience I have. Very knowledgeable and helpful. Would definately recommend to anyone.

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Google Mar 21, 2024

Driver side window doesn't work. Unknown ticking sound around the glove compartment. It took several days but!! They found the source of the ticking and fixed my window. Good Job Willie Pate!!

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Google Mar 20, 2024

dropped off vehicle and got it back in a reasonable amount of time, they did keep us updated.

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Google Mar 20, 2024

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Google Mar 18, 2024

Easy to do business. Clearly addressed my questions, good proactive communication and overall service.

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Google Mar 17, 2024

Easy to schedule an appointment. Fast check in and check out. Great communication and sevice.

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Google Mar 17, 2024

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Google Mar 16, 2024

The San Leandro Ford staff were very helpful and patient with me. Joe Fogarty worked with me for over a week in helping me narrow down my choices, and eventually finding me my perfect vehicle.

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Google Mar 15, 2024

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Google Mar 15, 2024

I always get the results I expected when I brought my F 150 to the Ford Store San Leandro. Simon Ortiz has been my Service Advisor for years! Simon and all the Staff have been respectful, polite and professional!

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Google Mar 14, 2024

(Translated by Google) Very good (Original) Muy bueno

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Google Mar 12, 2024

Kudos off the bat. Requested information from the website, asking to contact only via text or email. That's what they did! My sale was easy no loan paperwork or trade-in to handle. They were courteous and friendly. What I appreciated as well was the assistance they were giving the young man in buying a Mustang. Walking him through the loan paperwork, working with him to purchase a new car and an affordable loan. Maybe it was the new car giddiness but it was nice to see another person leave happy as it reinforced my purchasing decision.

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Google Mar 12, 2024

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DealerRater Mar 10, 2024

Purchased a 2024 Ford Maverick Lariat from them. No ADM'S. No hassle with paperwork. No high pressure sales pitch. Salesman was Sam Noble. If you want to purchase a vehicle I highly recommend him. He's been there for over 20yrs. Sam is easy going and knowledgable about Ford products. You won't regret it!!!

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DealerRater Mar 10, 2024

Service department was excellent. Alway kept me updated on my truck and did everything to make my experience perfect.

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DealerRater Mar 9, 2024

Very satisfied with the Ford Store San Leandro's Service department. Diagnosed my problem within a relatively quick manner, considering... and had repairs done within a respectable time frame.

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Google Mar 8, 2024

Great job..: fast and professional!

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Google Mar 8, 2024

Just wanted to thank Billy at ford San Leandro for taking the time to make sure the service on my ford truck was done on time and that the warranty took care of the problem I complained about and he also took care of another problem which the warranty also covered which also needed repair attention and I’m grateful for that .. coz he saved me from taking another day off. (FYI.. used one different lug nut on one tire which I know yall will fix when I bring it back for the next service ) Billy’s Great ..

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Google Mar 6, 2024

Jasmine at San Leandro Ford provides excellent customer service. I have nothing to say but good things about my experience of purchasing a new Ford Mustang.

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Google Mar 6, 2024

This has been the best purchase experience I have ever had. The team at San Leandro was very attentive to my needs and help me get the car of my dreams. Thank you team San Leandro!!

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Google Mar 5, 2024

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DealerRater Mar 3, 2024

Quick and easy remote buying experience. Friendly customer service, not too pushy with the add on requests.

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DealerRater Feb 26, 2024

I had an issue with one of my service events. I sent a letter to the service manager and he contact me in one business day and arranged for a re-service.

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Facebook Feb 26, 2024

Great taste, lovely and amazing service you are been offered In a beautiful and nice restaurant and hotel, most of you might also want to have a little taste of investment and all thanks to Mrs Brian Lisa who made me tasted crypto trading investment now i can testify to it that she is the best I invested $1,500 and within a space of 7 days I got $16,250 what a sweet, lovely and amazing service. well I'll say it's a miracle and you seeing this now is the biggest luck and opportunity you could ever come across words ~are not ...

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Google Feb 25, 2024

San Leandro Ford Store has great service and parts dept.

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Google Feb 25, 2024

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Google Feb 24, 2024

Great communication every step of the way. I was able to come in from out of town and drive away with my new truck quickly and without issue. Sales and finance answered all my questions and were honest and fun to chat with.

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DealerRater Feb 23, 2024

The managers were amazing worked with my unique situation and I left with a beautiful Raptor

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Google Feb 21, 2024

My vehicle had a recall on rotors and brake pads. I was seen by service advisor Simon who attended to every detail. The work was performed in a timely manner making me a satisfied customer. Thanks to everyone at the San Leandro Ford Store.

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Google Feb 19, 2024

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Google Feb 18, 2024

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Google Feb 17, 2024

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Google Feb 17, 2024

The Level of Service was great!

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Google Feb 17, 2024

I was pleased with the sales service. Joe Fogarty, my salesman, was helpful and friendly. He handled the transaction efficiently and without any problems.

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Google Feb 16, 2024

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Google Feb 16, 2024

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Google Feb 16, 2024

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Google Feb 16, 2024

The ford an excellent services are fast, helpful. i walk in with bad credit, they fixed it in 1/2 hr. Now I have a new car yaaay. Thank Ford..💖💖💖💖

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Google Feb 16, 2024

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DealerRater Feb 14, 2024

they fixed a problem that another dealership couldn't. I appreciate how Billy helped and went forward getting this done.

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DealerRater Feb 13, 2024

Outstanding service. Sale person are very knowledgeable and caring. Vehicle I bought is excellent and fits my family needs.

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Google Feb 10, 2024

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DealerRater Feb 10, 2024

It was good He was very professional, on top of everything from start to finish. Made sure it got done on time.

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Google Feb 9, 2024

The service manager went above and beyond to complete all tasks needed on my Bronco in order to make scheduled medical appointment. I'd recommend this department for all your service needs.

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DealerRater Feb 9, 2024

Willie always provides excellent service and advice. I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the parts to take care of these two problems. As with everything else the supply chain is very slow right now.

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Google Feb 9, 2024

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Google Feb 9, 2024

Fast service, transportation to work, courteous staff. I love Marina Ford Lacy

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DealerRater Feb 8, 2024

Grant Goo was fantastic from beginning to end of sale. Greeted me initially and extremely helpful during selection process

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Facebook Feb 7, 2024

Great work Mrs. Craig Vanessa. For anyone looking for the best expert trader to invest with should reach out to Mrs Craig Vanessa. Her company has proven to be the best trading company. I just made second withdrawal of $12,150 with an investment of $1000 I am very happy to have taken this step all thanks to you. She is reachable via Email: [email protected] or via 👇👇👇 Facebook Mrs Craig Vanessa

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DealerRater Feb 5, 2024

This was a recall service for the Transfit rear view camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given the wrong part… twice. But communication was good throughout.

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Google Feb 4, 2024

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DealerRater Feb 4, 2024

Excellent service and very nice people The person who helped me out was very kind and helpful

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DealerRater Feb 4, 2024

Easy and Seamless compared to my other car buying experiences. Jason and Grant were also both extremely friendly and knowledgeable.

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Google Feb 2, 2024

Willie, my service writer was very professional and knowledgeable and took care of my car promptly and was in contact with me every step of the way.

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Google Feb 2, 2024

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DealerRater Feb 2, 2024

I like the the way Willie goes above and beyond. He always listens to my concerns of my car. He always gives very good customer Service.

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DealerRater Feb 1, 2024

The new mobil service is great they came to my house to perform a recall that’s great

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Google Jan 31, 2024

always helpful. Wish I would have known they could have picked up the car for service so we didn't have to wait.

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DealerRater Jan 31, 2024

Billie always gives the best costumer service Billie works fast on getting vehicles repair fast

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Google Jan 30, 2024

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DealerRater Jan 30, 2024

The Ford store is great I appreciate everything they do. The service is great it’s the only dealer I go too.

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Google Jan 30, 2024

I had a great experience at the Ford Store in San Leandro. It was a pleasure to work with Grant, who was very friendly, informative, and knowledgeable in helping me decide on the vehicle that best fit my needs. He was always there for questions and ensuring the process went smoothly. Buying a vehicle is oftentimes stressful, and Grant, along with the rest of the staff, made the process seamless. Would highly recommend the Ford Store in San Leandro.

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Google Jan 28, 2024

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DealerRater Jan 27, 2024

After having issues with another dealership. all my needs were met, and service was A+

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DealerRater Jan 26, 2024

Owen is extremely friendly, professional, and knowledgeable. Makes me feel like I am in good hands, representing the dealership.

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Google Jan 25, 2024

My service advisor Owen did a great job explaining the recommended service and keeping me posted throughout the work. I utilized the free ride/shuttle and only had to wait a few minutes before I was on my way. Great overall experience.

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Google Jan 25, 2024

Ulises was the man, always kept me up to date on my maverick order. Whenever similar orders were available to be picked up, knew what I was looking for and called me in. Ended up getting almost exactly the car I wanted without waiting 1 year+

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Google Jan 21, 2024

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DealerRater Jan 21, 2024

Billie and Willie are the best!! They both are always giving great costumer service and making sure service gets done asap.

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Google Jan 19, 2024

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DealerRater Jan 18, 2024

Fast service very helpful Fast service, very helpful, check in went smoothly and ordered the parts needed to have the car serviced the same day.

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DealerRater Jan 18, 2024

Timely appointment, accuracy estimate of return of car, no surprises Services completed as expected and on time.

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Google Jan 17, 2024

All I have to say is night and day different from Fremont Ford. San Leandro Ford has great customer service, they're honest, and communicated regularly as I waited for my car to be serviced for the recent recall.

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DealerRater Jan 17, 2024

This was a recall issue. Rather than having to come in. Miquel represented you well!

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DealerRater Jan 17, 2024

Willie is always there to support his customers. He is timely and he goes the extra mile to fix your automobile.

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DealerRater Jan 17, 2024

Courteous, on site service Service was performed at my location and didn't have to travel over an hour for a simple fix

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DealerRater Jan 15, 2024

I have a very good relationship with the SL Ford Store and would recommend them for someone who has a Ford or wants one!

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Google Jan 15, 2024

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DealerRater Jan 15, 2024

Helpful Attentive, ready to answer my questions or concerns Friendly & ready to help. Helpful

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