Customer Testimonials

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Google Nov 29, 2023

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DealerRater Nov 29, 2023

Excellent service my car was done in a timely manner had to wait a week for parts but they gave me a rental car . Car back Wednesday before Thanksgiving day. Billy was always keeping me informed and showed much respect for me. Thank you

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DealerRater Nov 28, 2023

I came in for oil and filter , tire rotation. I had app. 7:20 and was done and driving away by 8:30

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DealerRater Nov 28, 2023

Great service, friendly employees providing exactly what we were looking for, and providing reasonable financing options that suited our needs.

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DealerRater Nov 26, 2023

David was great. Although, during check out, cash was no longer permitted as a form of payment, which seems ridiculous. Second, it seems weird that a Ford dealership doesn't offer military discounts to active duty military.

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DealerRater Nov 26, 2023

Sam was Helpful and kept us informed throughout the process. I appreciate not having to endure the excruciating experience of having to negotiate with the manager by proxy. Just here is what we can do for you would you like to buy the vehicle? Much more respectful.

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DealerRater Nov 25, 2023

Ulises was very helpful he has an excellent personality very easy to work with I will recommend him to everyone I know.

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DealerRater Nov 24, 2023

Excellent Very knowledgeable very professional mobile. Very nice. He's a good guy to have on your team

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DealerRater Nov 24, 2023

Billy was great. Good communication and service! He went above and beyond in dealing with my warranty and was very professional.

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DealerRater Nov 24, 2023

Our advisor Billy is great. We only trust him to have our car serviced there.

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Google Nov 24, 2023

I really felt like Billy was there to help. What an amazing experience especially because I have had ongoing issues with my vehicle at another ford location. Thank you for your help Billy!

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Google Nov 23, 2023

The service consultant Simon was very professional. He helped me all the time to get my F 250 and F350 trucks serviced and repaired. I've been using their services for 15 years and they were very consistent and reliable.

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Google Nov 23, 2023

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Google Nov 22, 2023

I've been coming here to the ford store in san leandro ever since I purchsed my mustang back in 2017. Now that I purchsed my second mustang from this here ford store the service has not changed and always been experiening great service.

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Google Nov 21, 2023

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Google Nov 20, 2023

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Google Nov 20, 2023

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DealerRater Nov 19, 2023

Awesome. Great service and enjoyable experience learning about the car and its gadgets. Good people

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Google Nov 11, 2023

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Google Nov 8, 2023

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Google Nov 4, 2023

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Google Nov 3, 2023

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Google Nov 3, 2023

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Google Nov 1, 2023

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Google Oct 29, 2023

Grant was very helpful and patient with me as we discussed the process of getting my vehicle. When I told him I needed a ride to pick up my new truck he offered to pick me up. Very nice guy! I would recommend him to anyone looking to buy a Ford vehicle

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Google Oct 28, 2023

Great service and courteous staff!

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Google Oct 28, 2023

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Google Oct 28, 2023

Great sales team! Smooth transactions every time I visit them. Be sure to ask for Sam Noble for excellent service and a hassle-free car shopping experience.

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Google Oct 28, 2023

Second truck good experience

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Google Oct 27, 2023

Sam Noble, Internet Manager, San Leandro Ford contacted me after I went to the Lightning Show at San Leandro Ford in June (my son met Sam and signed us up) and I then ordered on-line a Lightning...he assured me it would come with all the safety features as the order process was not always clear! We occasionally emailed until October 12th when I got his call that the Truck had arrived! We went for a ride and set appointment for Friday 13th...noon...he was ready, Truck was ready and I drove out around 3:30 PM...wow...all went extremely ...

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Google Oct 27, 2023

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Google Oct 27, 2023

It was a very good service!! I wish they would have washed my car at the end. That would be a plus!

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Google Oct 27, 2023

Had a great experience working with San Leandro Ford! We drove almost 2 hours each way, solely because of James' responsiveness and willingness to work with us on making a deal happen that worked for us (with $0 markup over MSRP). James went out of his way to make sure the entire process went smoothly; he (and Thomas) definitely demonstrated their knowledge and proficiency in the process, and were all around great to work with. Definitely recommend San Leandro Ford!

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Google Oct 25, 2023

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Google Oct 25, 2023

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Google Oct 25, 2023

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Google Oct 23, 2023

Simon always was very helpful and advised me the best for my car repair!!

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Google Oct 23, 2023

Friendly efficient service

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Google Oct 23, 2023

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Google Oct 23, 2023

I appreciate the service and they always do a good job

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Google Oct 21, 2023

Excellent service

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Google Oct 20, 2023

Service appointment went well. I was greeted by a service advisor who quickly got me checked in. He advised me of two software recalls during check in. They were able to complete the service as well as the recalls, saving another trip.

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Google Oct 20, 2023

Great team, great service.

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Google Oct 20, 2023

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Google Oct 17, 2023

Applied the Cilajet to my car that came included with my purchase! Great service!

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Google Oct 17, 2023

Much much much better than Fremont Ford. Great customer service. Friendly and kind. Greeted me as soon as I parked for service. Transparent and honest. I'll be going here from now on.

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Google Oct 17, 2023

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Google Oct 16, 2023

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Google Oct 16, 2023

Great!

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Google Oct 15, 2023

Willy at San Leandro Ford is an awesome service advisor. I will never go back to the Livermore Ford dealership where I originally purchased my F150.

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Google Oct 15, 2023

Willy is the best! So accommodating and knowledgeable!

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Google Oct 14, 2023

Absolutely the best service

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Google Oct 13, 2023

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Google Oct 13, 2023

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Google Oct 13, 2023

BILLY SEVERS was exceptional!!! Best RESPECT that I have ever received from San Leandro Ford. I would love to work with him at each visit.

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Google Oct 9, 2023

Very great service. They were thorough! I appreciate the care I received!

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Google Oct 8, 2023

fast an efficient

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Google Oct 8, 2023

Shoutout to Owen at service. Kept me informed and well updated

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Google Oct 6, 2023

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Google Oct 5, 2023

I had a very good experience at The Ford Store San Leandro. I ordered my 2023 Bronco in July and picked it up at the end of September. The best part is I paid MSRP and got my own financing through my credit union. I can definitely recommend The Ford Store if you’re looking to order a new vehicle and not having to worry about high pressure sales tactics. I love my new bronco !

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Google Oct 5, 2023

Paul’s great and David

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Google Oct 4, 2023

I received courteous and professional service at the San Leandro Ford dealership. I was very happy with the service I received.

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Google Oct 2, 2023

it took awhile, but it got done. it runs fine now.

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Google Sep 30, 2023

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Google Sep 30, 2023

Billy did an excellent job . Very detailed

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Google Sep 29, 2023

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Google Sep 29, 2023

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Google Sep 27, 2023

Check in was smooth and on time. Car was ready sooner than promised - same day!

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Google Sep 24, 2023

Friendly, professional staff and excellent overall service!

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Google Sep 22, 2023

60K mile service completed in a timely manner.

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Google Sep 22, 2023

David Marrinez was great!

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Google Sep 22, 2023

Great service, no problems each time I’ve gone to get my car maintenance done.

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Google Sep 20, 2023

Hamid Seifi was super helpful with all my leasing questions and gave me all the info I needed to make a decision. Even when I decided not to buy from San Leandro Ford he still helped me out any way that he could in getting me answers. Excellent customer service and when I need another Ford I’ll be back.

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Google Sep 16, 2023

Excellent service from the team at The Ford Store. Service Manager Paul Galvao took great care of my baby, a Shelby GT 500, during some warranty repairs. Friendly staff, and I really liked the way the dealership provided transportation home and back to pick up my car.

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Google Sep 14, 2023

(Translated by Google) Very good experience both with me and my car. Everyone is very friendly and tries their best to help you.👍🏻⭐️⭐️⭐️⭐️⭐️ (Original) Muy buena experencia tanto conmigo y mi carro.Todos muy amables y se esmeran en ayudarte.👍🏻⭐️⭐️⭐️⭐️⭐️

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Google Sep 14, 2023

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Google Sep 14, 2023

Such an awesome dealership to deal with. Hamid and Gus were absolutely amazing. If you’re up. In Northern California definitely go to the Ford store San Leandro.

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Google Sep 13, 2023

I recently had the pleasure of dealing with San Leandro Ford, and I must say that their customer service was truly exceptional. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The staff were not only professional but also incredibly helpful and knowledgeable. They patiently answered all of my questions and provided me with all the information I needed to make an informed decision. What impressed me the most was their transparency in pricing – there were no hidden fees or extra markups. They were upfront and honest about the costs, which I greatly appreciated. ...

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Google Sep 13, 2023

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Google Sep 13, 2023

I had the very best experience at the ford store before, during, and after the purchase. The team went above and beyond to make sure I was satisfied with the 2013 ford F-150 I purchased. The customer service was incredible!

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Google Sep 12, 2023

I just bought a new truck, trade my 2016 and I took a nice deal

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Google Sep 11, 2023

Responsive, service oriented and helpful sales person, sales manager and finance person (handled the sales paperwork). Would recommend. Ask for Antonio Trejo Hernandez. I have owned a few Fords and still own another Ford. Purchased my first EV...so I had many questions. San Leandro had a great selection and offered very competitive pricing. No slick salesmanship, which I appreciated.

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Google Sep 8, 2023

we recently purchased a 2023 Bronco and the dealership was great everyone was nice and made the whole experience worth the trip up from monterey. Our salesperson was Joe Fogarty and Joe was patient and gave us the time to look around and decide on our choice. He helped us navigate the process and we would highly recommend asking for him if you stop by the dealership

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Google Sep 8, 2023

Willie was great to work with. He gave me the option of leaving my tire, so I could still drive my truck to work. When Willie’s team was done changing the tire, he called me to return so they could reinstall it. All in all, a very efficient service by Ford San Leandro

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Google Sep 4, 2023

I went for service/repairs on my older Ford Ranger and my Service manager was fantastic and the repair was spot on. Thank you.

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Google Sep 1, 2023

I brought my truck in for a small mechanical issue with the window. Not only did they fix it within 2 hours, but they delivered my truck to my house afterwards! Saved me a ton of time and was extremely helpful. Great Service!

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Google Aug 31, 2023

San Leandro Ford is great! They’re an awesome location who do quick work at a reasonable price. David, my rep, was fantastic at explaining the situation and giving me a breakdown of things to look out for without seeming pushy or like he was trying to make a sale. My go to service team in the Bay!

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Google Aug 30, 2023

They are very Good 100% accurate, Fast and clean.

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Google Aug 30, 2023

I Love San Leandro Ford! They are always so professional and really get the job done correctly. I usually don't have to wait very long for a service appointment. They are very good at getting recall work done promptly. I would totally recommend their service department to ALL current and future Ford owners.

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Google Aug 29, 2023

Always good place to shop for vehicles. Good selection, good people. Have bought a few cars from them including referring my family. Only reason I put 1 less star is because they seem to get greedy now. Ordered a car, they said can't go lower on price. Went to another dealership which offered $1,100 less. So they did a trade and got me the same car I ordered for $1,100 less. This dealership could have done that from the start to save me time and a sale for them.

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Google Aug 28, 2023

Friendly and curteous

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Google Aug 28, 2023

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Google Aug 26, 2023

Ford did a great job fixing my f-150. Thanks guys.

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Google Aug 25, 2023

Got an oil change, was ushered in quickly and 2 hours later completed. Dealership is clean and friendly.

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Google Aug 25, 2023

I needed a recall part to be replaced and booked an appointment to bring my vehicle in. I was notified that it was possible to do it as a mobile repair and the service was prompt and quick.

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Google Aug 25, 2023

Had a great experience. They found what I was looking for. In and out in a couple hours. Easiest car I've ever purchased. Thanks.

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Google Aug 25, 2023

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Google Aug 23, 2023

Overall good service. Had to wait few hrs to pick truck up from expected time but other than that. Also prices are crazy but whatever I guess

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Google Aug 23, 2023

I was able to order and purchase a 2023 ford maverick at msrp and was not hit with any additional add on or markups. They lived up to their promise and did not try to pressure me into buying anything that I did not want. Very transparent process and I am very happy with this dealership and with my sales rep Sam. Although the process took 11 months, Sam would notify me every step along the way. Thanks for the great experience.

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Google Aug 22, 2023

Really enjoy going to San Leandro Ford knowledgeable, courteous and fast!


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