Customer Testimonials
GOOD
1658 reviews on
Mandhir Singh
2024-01-01
It was great. Very good customer service clearly explained on pricing and all other stuff. Little wait for paperwork but that's fine. Everyone helped. Salesman is super nice. We are happy that we bought truck from san leandro ford.
Pamela Connie
2023-12-17
Big selections of cars. Fair prices with salesmen who are straight forward and not pushy. It was little stress and no back and forth continuous bargaining to wear me down. Ilya was a great salesman. He educated on the car and left us to decide what we wanted to do. In and out within 90 minutes with a beautiful car for our son.
Wait And see game
2023-12-09
Paul called me back after I left a voicemail. David took care of my car. They were very polite, caring and friendly. They were professional and their mission was to take care of my car in a stress free environment. They made my day and I would recommend this place in case you guys want a peace of mind.
Thanks again David for going above and beyond to give me a great experience. You have earned my trust.
Ashraf Abujuma
2023-09-13
I recently had the pleasure of dealing with San Leandro Ford, and I must say that their customer service was truly exceptional. From the moment I walked in, I was greeted with a warm and welcoming atmosphere.
The staff were not only professional but also incredibly helpful and knowledgeable. They patiently answered all of my questions and provided me with all the information I needed to make an informed decision. What impressed me the most was their transparency in pricing – there were no hidden fees or extra markups. They were upfront and honest about the costs, which I greatly appreciated.
The entire process was smooth and hassle-free, thanks to their efficient and friendly team. They made me feel valued as a customer, and it's evident that they prioritize customer satisfaction.
I would highly recommend San Leandro Ford to anyone in the market for a vehicle. Their excellent customer service sets them apart, and I'm extremely satisfied with my experience. Thank you Juan for making my car buying experience a positive one. Keep up the great work!
isai hurtado
2023-08-03
It’s my first time bringing my sons car to the shop, and so far I’m completely satisfied with their customer service, I literally brought the car in at 7 AM by 830am not only did they
Diagnose the problem, but also had a solution to it. I strongly recommend this service station.
Martin Fong
2023-05-31
San Leandro Ford made the buying experience simple and easy. From Jasmine my sales associate (who explained all the technology in my Lightning) to the Manager, Joe who checked in on me several times and the finance associate, Ron who took my check made the whole process seamless. I also got a visit by the Vice President, Gus. They all made sure I had my questions answered and really provided a Ritz Carlton experience!
I would recommend SLFord for your new car / truck purchase.
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